British Columbia Ambulance Service

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Revision as of 23:54, 29 March 2019

British Columbia Ambulance Service

The British Columbia Ambulance Service is a Provincial wide network of ambulance stations throughout British Columbia. They routinely cover areas outside of the stations area depending on system load and current emergences. They respond to all types of medical emergency's and provide patent transfer services.

British Columbia Ambulance Service or BCAS is also known as Emergency Health Service EHS

Vehicles

Communications

BCAS maintains a communications network throughout all of British Columbia. The geography of BC requires BCAS to use over 70 mountain top repeater sites. All ambulances are outfitted with two-way radios. Rural ambulances use VHF frequencies. Within the Lower Mainland, BCAS uses the E-Comm WARS 800Mhz trunked system, as well as the CREST VHF trunking system in the Greater Victoria Region. Local comunitiy specific BCAS Regional Frequency's

CREST Talk Groups

44432 BCAS Gulf Islands
44464 BCAS Saanich Peninsula
44496 BCAS Victoria - Core
44528 BCAS Victoria - Westshore

Gulf Islands covers: Saltspring, Pender, Saturna and Galiano Islands
Saanich Peninsula covers: Central Saanich, Brentwood Bay, Sidney, North Saanich
Victoria- City covers: Victoria City, Esquimalt, Oak Bay, Saanich
Victoria- Westshore covers: Langford, Colwood, Highlands, Metchosin, Sooke, Jordan River, South Malahat, View Royal

E-Comm Talk Groups

1800 14-010 BCAS Area 1 Broadcasts (North)
1801 14-011 BCAS Area 1 Dispatch
1804 14-014 BCAS Area 1 TAC-1
1805 14-015 BCAS Area 1 TAC-2
1806 14-016 BCAS Area 1 TAC-3
1808 14-020 BCAS Area 2 Broadcasts (South)
1809 14-021 BCAS Area 2 Dispatch
1812 14-024 BCAS Area 2 TAC-1
1813 14-025 BCAS Area 2 TAC-2
1814 14-026 BCAS Area 2 TAC-3
1816 14-030 BCAS Area 3 Broadcasts (Vancouver)
1817 14-031 BCAS Area 3 Dispatch
1820 14-034 BCAS Area 3 TAC-1
1821 14-035 BCAS Area 3 TAC-2
1822 14-036 BCAS Area 3 TAC-3
1825 14-041 BCAS Hospital Transfers

Channel 1 covers Burnaby, New Westminster, Coquitlam, Port Coquitlam, Pitt Meadows, North and West Vancouver, Maple Ridge, Port Moody and parts of east Vancouver.
Channel 2 covers Surrey, Delta, White Rock, Richmond and Langley.
Channel 3 covers the City of Vancouver.
Channel 4 is utilized by the Transfer Fleet throughout all these channel areas.
Channel 5 covers the Fraser Valley from Abbotsford/Mission to Hope and up the Fraser Canyon to Boston Bar as well as up the Sea-To-Sky Hwy from Lions Bay to Pemberton and all of the Sunshine Coast on VHF frequencies.

Frequencies

             RX    TONE     TX   TONE
RPTR A     149.680 100.0 149.110 100.0 
RPTR B     149.110 100.0 149.680 100.0 
RPTR C     149.680 103.5 149.110 103.5 
RPTR D     149.110 103.5 149.680 103.5 
RPTR E     149.680 107.2 149.110 107.2 
RPTR F     149.110 107.2 149.680 107.2 
RPTR G     149.680 110.9 149.110 110.9 
RPTR H     149.110 110.9 149.680 110.9 
RPTR I     149.680 114.8 149.110 114.8 
RPTR J     149.110 114.8 149.680 114.8 
RPTR K     149.260 100.0 149.890 100.0 
RPTR L     149.890 100.0 149.260 100.0 
RPTR M     149.260 103.5 149.890 103.5 
RPTR N     149.890 103.5 149.260 103.5 
RPTR 1     142.095 123.0 138.105 123.0 
RPTR 2     142.155 123.0 138.165 123.0 
RPTR 3     142.245 123.0 138.255 123.0 
RPTR 4     142.365 123.0 138.375 123.0 
RPTR 5     142.395 123.0 138.405 123.0 
RPTR 6     142.605 123.0 138.615 123.0 
RPTR 7     142.905 123.0 138.915 123.0 
IC 1       142.095       142.095   
IC 2       142.155       142.155   
IC 3       142.245       142.245   
IC 4       142.365       142.365   
IC 5       142.395       142.395   
IC 6       142.605       142.605   
IC 7       142.905       142.905   
PAACC      158.760 123.0 158.760 123.0 
AIR/GRND   149.495       149.495   
FIRECOM 1  155.460       155.460 
FIRECOM 2  155.890       155.890  
HOSPITAL 1 149.590 103.5 149.590 103.5 
HOSPITAL 2 149.590 107.2 149.590 107.2 
HOSPITAL 3 149.590 123.0 149.590 123.0 
HOSPITAL 4 149.590 127.3 149.590 127.3 
HOSPITAL 5 149.590 151.1 149.590 151.1 

IC = Interconnect

Dispatch Centres

BC Ambulance operates 3 Dispatch/Communications Centres throughout the province

Vancouver Island Communications Centre located in Victoria: The Vancouver Island Communications Centre is responsible for all of Region 1 Vancouver Island, Powell River and the Gulf Islands. It is typically staffed by 6 EMDs during the day and 4 overnight, usually it handles 300 calls daily.

Lower Mainland Region Communication Centre located in Vancouver: The Lower Mainland Region Communication Centre is responsible for Region 2 a which encompasses; Metro Vancouver, the Sunshine Coast, Lytton and Boston Bar to the east, Manning Park to the south and north to Pemberton and Lillooet. The centre is typically staffed by 20 personnel and handles an average of 800 calls per day.

Interior & Northern BC Communication Centre (INBCCC) located in Kamloops: The INBCCC handles one of the largest geographical areas in North America which includes all of Region 3 through 8. The INBCCC processes about 600 calls a day and is staffed by 8 EMDs during the day and 5 EMDs at night.

The various parts of the Interior and North are divided into Channels which are assigned to EMDs.

Channel 1 covers parts of the Thompson, Kamloops and most of the Northern Okanagan area which includes Chase, Barriere, Salmon Arm, Sicamous, Clearwater, Blue River, Armstrong, Enderby, Lumby, Vernon and Revelstoke.
Channel 2 covers parts of the Thompson, Northern Okanagan and Cariboo area which includes Clinton, 100 Mile House, Seton Portage, Gold Bridge, Merritt, Princeton and Ashcroft.
Channel 3 covers a portion of the Southern Okanagan and the remaining port of the Northern Okanagan including Big White, Kelowna, Peachland, Winfield and Westbank.
Channel 4 covers a portion of the West Kootenay and the remaining port of the Southern Okanagan including Penticton, Summerland, Keremeos, Osoyoos, Oliver, Greenwood, Midway and Grand Forks.
Channel 5 covers the remaining Kootenay area including Castlegar, Kaslo, Nakusp, Nelson, New Denver, Winlaw, Fruitvale, Rossland, Salmo, Trail, Cranbrook, Fernie, Kimberly, Creston, Riondel, Golden, Field, Elkford, Sparwood and Invermere.
Channel 6 covers the Northen Interior and a portion of the Peach Region including Fort Fraser, Fraser Lake, Vanderhoof, Fort St. James, McBride, Valemont, Bear Lake, Mackenzie, Quesnel and Wells.
Channel 7 covers remaining Peace Region which includes Dawson Creek, Chetwynd, Tumbler Ridge, Fort St. John and Fort Nelson.
Channel 8 covers the Skeena District which includes Prince Rupert, Kitimat, Terrace, Smithers, Kitwanga, Hazelton, Houston and Burns Lake

One EMD will generally be responsible for Channels 5 through 8.

Provincial Air Ambulance Coordination Centre (PAACC): The PAACC coordinates and provides all air and ground Critical Care Transport and non-critical air transports throughout the province.

Emergency Medical Call Takers (EMCT): Receive and evaluate in-bound calls in a standard and consistent manner from; members of the public, police, fire, Coast Guard and Search and Rescue agencies. EMCT's enter the information into the system so that the Emergency Medical Dispatchers can dispatch the appropriate ambulance resources.

Emergency Medical Dispatchers (EMD): Receive in-bound requests from call-takers. EMD's use approved protocols to assess these incoming calls and dispatch ambulances, paramedics and other appropriate resources. A Transfer Management Dispatch group exists in most dispatch centres to coordinate and prioritize the ambulances that transport patients between medical facilities for diagnostic procedures and treatments.

EMDs and EMCT typically work 12½ hour shifts in a four shift rotation of 2 days followed by 2 nights and 6 days off.

Radio Codes

Code 1 : Patient accompanied by friend or relative or unauthorized listener and that crews must guard transmissions
Code 2 : Routine
Code 3 : Emergency lights and sirens
Code 4 : Patient Deceased
Code 5 : Police
Code 6 : Fire Department
Code 9 : There is an infectious patient and caution is recommended
Code 30 : Ambulance crew is in danger/life-threatening situation
Code X : Ambulance not used patent refused ambulance or gone on arrival
10-4 : Message was received and understood
10-6 : Ambulance crew is busy but available for a call
10-7 : Ambulance crew will be out of radio contact or on portable
10-8 : Ambulance crew is in service and on the air
10-9 : Message was not received or understood, and that the message should be repeated
10-19 : Ambulance is returning to the station
10-20 : Ambulance crew's location is requested
10-21 : Ambulance crew is requested to use a landlinetelephone
10-33 : Ambulance crew is in danger/life-threatening situation
AOR : Available on Radio
ANU : Ambulance Not Used
ISA : In Service Available

Hospital Codes

A: Vancouver General
C: Saint Paul's
H: Burnaby General
I: Morgue
K: Saint Vincent's
M: Mount Saint Joseph's
MSA: Abbotsford
O: Saint Mary's
Q: Grace
R: Richmond General
S: Royal Columbian
U: University Of British Columbia
W: Lions Gate
Y: Surrey Memorial

Radio Coverage Areas

Staffing

A : 24 / 7 Car - 12 Hour shifts
B : 11 hour day shift / 7 days a week
C : 11 hour afternoon shift / 7 days a week
D : 7 hour day shift / 5 days a week (Transfer Fleet)
E : 10 hour day shift / 4 days a week
F : Station Standby car (allocation and shifts vary)
Gator : John Deer Gator (Special Events)
H : Ground Critical Care Transport
J : Additional Resource Car (shifts vary)
K : Call out car
P : Paramedic Response Unit (Single ALS Paramedic)
S : Supervisor or Administration
Squad : Bike Unit
T : Paramedic Specialist Unit (ALS/Technical Advisor)
V : Ground Critical Care Transport
Y : CBRNE Unit
Z : Medical Support Unit

Medical Priority Dispatch System

Medical Priority Dispatch System (MPDS) is a medically approved unified system used by emergency medical dispatch centres to dispatch appropriate aid to medical emergencies. The system includes systemized caller interrogation; systemized pre-arrival instructions; and protocols which match the dispatchers evaluation of the injury or illness type and severity with vehicle response mode. BCAS utilizes a resource allocation plan (RAP) which is utilized with MPDS to determine the appropriate resources to send to a call and how the units are to respond. Media:RAPMatrix.pdf

Ambulance Stations

Region 1 Vancouver Island

102 ALERT BAY: 315A Fir St; 102K
103 GANGES: 251 Fulford-Ganges Rd; 103E, 103F, 103K

104 MAYNE ISLAND: 472 Felix Jack Rd; 104K
105 CENTRAL SAANICH: 2188 Mt Newton X Road; 105E, 105F, 105K

106 SIDNEY: 106-9824 Third St; 106B, 106F, 106K

107 SOOKE: 6742 West Coast Rd; 107E, 107F, 107K

108 CAMPELL RIVER: 348 2nd Ave; 108A, 108F, 108K

109 VICTORIA (Westshore): 2764 Leigh Rd.; 109A

112 VICTORIA (Aberdeen): 1450 Hillside Av.; (Units moved to 140)

114 PENDER ISLAND: 5715 Cancal Rd; 114K
115 PORT RENFREW: 1 Klannanith Rd; 115K

117 GALIANO ISLAND: 660 Porlier Pass Rd; 117K

118 VICTORIA (James Bay): 103-412 Quebec St; (Units moved to 140)

119 LAKE COWICHAN: 3 Northshore; 119E, 119F

120 NANAIMO SOUTH: 231 Prideaux St; 120A (ALS), 120B1, 120B2, 120F

121 VICTORIA (Royal Oak): 121-4528 Viewmont Ave; (Units moved to 140)

122 NANAIMO NORTH: 4415 Boban Dr; 122A, 122F, 122K

124 PORT ALBERNI: 4760 Roger St; 124A, 124K1, 124K2

125 VICTORIA (Shelbourne): 3987 Shelbourne St; (Units moved to 140)

126 PORT HARDY: 9120 Granville; 126E, 126F, 126K

127 VICTORIA (Esquimalt): 924 Ellery St; (Units moved to 140)

129 PORT MCNEILL: 2415 Catala Place; 129E, 129F, 129K

130 PARKSVILLE: 249 West Hirst; 130B, 130E, 130F, 130K

131 SAYWARD: 630 Kelsey St; 131K
132 SOINTULA: 2nd St & 18th Ave; 132K
133 TAHSIS: 123 Harbourview Rd; 133K
134 UCLUELET: 2072 Peninsula Rd; 134K

135 ZEBALLOS: 500 Park Way Rd; 135K

136 TOFINO: 1009 Pacific Rim Hwy; 136K1, 136K2

137 MILL BAY: 955 Shawnigan-Mill Bay Rd; 137E, 137F

138 QUALICUM BEACH: 787 Jones St; 138E, 138F

140 VICTORIA: 3300 Douglas St (Central Reporting Station); 140A1 (ALS), 140A2 (ALS), 140A3 (ALS), 140A4, 140A5, 140A6, 140B1, 140B2, 140C1, 140C2, 140E1, 140E2, 140E3, 140E4, 140E5

149 CHEMAINUS: 9911 Chemainus Rd; 149E, 149F, 149K

150 COURTENAY: 1890 Cliffe Ave; 150A, 150E, 150K1, 150K2

151 CUMBERLAND: 2757 Dunsmuir Ave; 151F

152 DUNCAN: 2582 Lewis St; 152A, 152F, 152K

153 GABRIOLA ISLAND: 725 Church St; 153K
155 GOLD RIVER: 503 Muchalat Dr; 155K

156 MT. WASHINGTON (Closed)
159 LADYSMITH: 1117 4th Ave; 159E, 159F, 159K

169 CORTEZ ISLAND: 169K
170 QUADRA ISLAND: 844 Heriot Bay Rd; 170K
171 DENMAN ISLAND: 5501 Denman Rd; 171K
172 PORT ALICE: 1041 Marine Dr; 172K
173 BOWSER: 210 Lions Way; 173E, 173F

Region 2 Lower Mainland

202 ABBOTSFORD: 2000 Abbotsford Way; 202A1 (ALS), 202A2, 202B, 202B1, 202C, 202D1

203 AGASSIZ: 7260 Pioneer Ave; 203B, 203F, 203K

204 BOSTON BAR: 204K1, 204K2
205 ABBOTSFORD: 2855 Mt Lehman Rd; 205A, 205D1, 205D3, 205E

206 CHILLIWACK: 8530 Young Rd; 206A1 (ALS), 206A2, 206B, 206C, 206D1, 206D3, 206F

214 HOPE: 999 Water Ave; 214B, 214F, 214K

215 MISSION: 7366 Hurd St; 215A, 215F

219 PEMBERTON: 219E, 219F, 219K

222 SQUAMISH: 38929 Production Way; 222B, 222F, 222K

224 WHISTLER: 224B, 224C (Seasonal), 224F, 224K

225 BOWEN ISLAND: 225K

226 BELLA BELLA: 88 Waglisla Street; 226K
227 BELLA COOLA: 1626 Airport Rd; 227K
228 TEXADA ISLAND: Gilles Bay Road; 228K
229 POWELL RIVER: 7057 Duncan St; 229A, 229K1, 229K2

233 LIONS BAY: 400 Centre Rd; 233B, 233F, 233K

235 SECHELT: 5494 Wharf Rd; 235B, 235F, 235K1, 235K2

242 VANCOUVER (Richards St) (CLOSED): 1317 Richards St
243 VANCOUVER (Arbutus): 2940 Arbutus St; 243A, 243B, 243C

244 VANCOUVER (Pearson Hospital): 559 W 59th Ave; 244A, 244D

245 VANCOUVER (East King Edward): 1538 E King Edward Ave; 245A1 (ALS), 245A2, 245B, 2T2 (ALS), 2T3 (ALS)

246 VANCOUVER (Ormidale): 5478 Ormidale St (Operates out of temporary station); 246A1 (ALS), 246A2
247 NEW WESTMINSTER (Rousseau): 444 Rousseau St; 247A1 (ALS), 247A2

248 VANCOUVER (East Cordova): 731 E Cordova St; 248A1, 248A2, 248A3, 248A4, 248B1, 248B2, 248C

249 SURREY (96th Ave): 13665 96 Ave; 249A1 (ALS), 249A2, 249A3, 249B1, 249B2, 249C1, 249C2

250 RICHMOND NORTH: 9680 Cambie Road; 250A, 250B, 250C

251 DELTA: 4641 Clarence Taylor Crescent; 251A, 251B

252 LANGLEY: 22347 48 Ave; 252A, 252B1, 252B2, 252C, 252D1

253 SURREY (Cloverdale): 5833 176 St; 253A, 253B, 253C, 253D

254 SURREY (White Rock): 2359 156 St; 254A1, 254A2, 254D1

255 WEST VANCOUVER: 1542 Fulton Ave; 255A

256 NORTH VANCOUVER (Lion's Gate): 231 15th St E; 256A1 (ALS), 256A2, 256A3, 256B, 2T4 (ALS)

257 MAPLE RIDGE: 22320 Selkirk Ave; 257A1, 257A2, 257A3, 257D1

258 BURNABY NORTH: 925 Douglas Rd; 258A1, 258A2, 258B, 258C, 258D

259 PORT MOODY: Riverview Hospital; 259A1, 259A2, 259B1, 259B2
260 NEW WESTMINSTER (12th Street-Closed): 833 12th St (Operates out of temporary station); 260A

261 VANCOUVER (West 7th): 181 W. 7th Ave; 261A1 (ALS), 261A2, 261B, 261C

262 VANCOUVER (UBC): 2333 Wesbrook Mall; 262A
263 PORT COQUITLAM: 2601 Lougheed Hwy; 263A, 263B, 263C, 291P1 (ALS), 291P2 (ALS)

264 SPECIAL OPERATIONS
265 MADEIRA PARK: 4990 Gonzales Rd; 265K

266 DELTA NORTH: 7893 Scott Rd; 266A1, 266A2, 266B1, 266B2, 266C

267 LANGLEY NORTH: 20089 92 A Ave; 267A1 (ALS), 267A2, 280V (CCT), 267D

268 GIBSONS: 746 North Rd; 268E, 268F, 268K

269 RICHMOND SOUTH: 3999 Williams Rd; 269A1 (ALS), 269A2

270 RICHMOND (YVR): 3211 Grant McConachie Way; 270A (Bike Team)
280 VANCOUVER (CCT): 4360 Agar Dr; 280A, 280B1, 280B2, 280C, 280H.

283 VANCOUVER (ITT): Childrens Hospital 4480 Oak St; 283A, 283B, 283C

Region 3 Interior

302 ARMSTRONG: 3800 Patten Drive; 302E, 302F
303 ASHCROFT: 600 Elm Street; 303E, 303F, 303K

304 SETON PORTAGE: Seton Portage Road; 303K
306 BARRIERE: 521 Barriere Town Road; 306E, 306F
307 CHASE: 833 Thompson Avenue; 307E, 307F, 307K
308 CLINTON: 1616 Hwy 97 N; 308K

309 ANAHIM LAKE: Martin Road; 309K
311 ENDERBY: 715 – 3rd Avenue; 311E, 311F
313 GOLD BRIDGE: Furguson & Hurley; 313K
314 KAMLOOPS SOUTH: 1257 Dalhousie Drive; 314A, 314B, 314K
315 KAMLOOPS NORTH: 239 Clapperton Road; 315A (ALS), 315F
316 BIG WHITE (Seasonal-Closed): Mtn Med Services Bldg Lower Snow Pines Road
317 KEREMEOS: 716 6th Avenue; 317F, 317K